Shipping policy

General Shipping Policy Terms

Processing Time
- Orders are typically processed within 2 business days
- Orders placed on weekends or holidays are processed the next business day.
Shipping Methods & Carriers
- We offer shipping via Royal Mail or Yodel
Shipping Rates
- Subject to particular order - cost is always confirmed with the client, before the item is sent.
Estimated Delivery Times
- Standard delivery 2–4 business days, Express 1–2 days.
Shipping Restrictions
- We only ship within the UK
- Some items can’t be shipped overseas (e.g., batteries, oversized items).
Order Tracking
- Example: “Once your order has shipped, you will receive a tracking link by email.”
Delivery Issues
- liability: e.g., “We are not responsible for delays caused by the courier.”
Damaged, Lost, or Missing Items
- Please report any damages or missing items within 48 hours of delivery.”
Contact Information