Fix It London looks after computers, laptops and home networks across SW14, covering Mortlake, East Sheen and the North Sheen side towards Kew. Our engineers know the area, whether that is a laptop that will not charge in a flat near Mortlake station, a mesh network for a big house backing on to Richmond Park, or a shop on Sheen Lane whose till PC has frozen on a Saturday morning. Same-day visits are normal.
Before purchasing this service, we recommend contacting us first to confirm availability for your preferred date and time.This helps speed up the booking process and avoids unnecessary delays, such as issuing refunds if no technician is available at your chosen slot. Once you speak with our booking team, they can also take payment over the phone. Alternatively, you may choose to pay via bank transfer or cash in person.
Our Same-Day Home & Office IT Visit brings an experienced technician to your home or office in SW14, including Mortlake, East Sheen, North Sheen.
We quickly sort out laptop, PC, Wi-Fi, printer and smart home problems on the spot, so you’re back up and running without leaving your home or office.
What you get:
A same-day or next-day visit across SW14 — Mortlake, East Sheen, North Sheen
Diagnosis and repair of hardware and software faults
Virus removal, data transfer and new device setup
Wi-Fi and home network fixes
Smart home and printer troubleshooting
For businesses:
On-site IT support for offices, shops, hotels, restaurants and estate agencies
Wi-Fi, network, printer and card machine troubleshooting
New staff PC and laptop setup
Microsoft 365, Outlook and email problems
Same price as a home visit, with no business surcharge
Why it’s better:
Minimum 12-month warranty on any parts fitted during your visit
Free loan laptop or PC while we wait for parts, so you can keep working or studying
A local London technician who comes to you — no need to travel
Clear, transparent pricing with no hidden fees
Honest advice on repairs, upgrades and replacements
Same-day availability for urgent issues
Trusted by homes and small businesses across Mortlake
Covering Mortlake, East Sheen, North Sheen and the wider SW14 area. Book your home or office visit with Fix It London today.
Mortlake, East Sheen, North Sheen, Sheen Common, the Upper Richmond Road West corridor, the Mortlake riverside and the roads up to Richmond Park gates.
What goes wrong in Mortlake and East Sheen
East Sheen is dominated by substantial 1930s houses, many extended or with loft conversions, and the loft is invariably where the Wi-Fi gives up. Mortlake has a mix of older terraces and newer riverside developments where thick concrete floors cause similar trouble. On the hardware side, the laptops that come to us most are MacBooks with shattered screens or batteries that die at forty percent, along with Windows machines slowed to a crawl by a tired mechanical hard drive. Families also ask us to recover photos from old drives and to set up parental controls properly.
Home visits across SW14
We book a slot that fits around school runs or commuting, with evenings and Saturdays on offer. The engineer diagnoses first, quotes a fixed price, and carries the common parts to finish on the spot. When something has to go to the workshop, you keep a loan laptop. All work is covered by a 12-month warranty.
IT support for local businesses
Sheen Lane, Upper Richmond Road West and the parade by Mortlake station support dozens of independent businesses, from opticians and letting agents to design studios and physiotherapy clinics. We handle Microsoft 365, email migration, backups that are actually tested, networking, printers and card readers, and ongoing support agreements that cost less than a single day of downtime.
Our Southgate workshop
Should you prefer to drop something off, our workshop is inside the Post Office at 64 Chase Side, Southgate N14 5PA, open Monday to Friday 9:00 to 17:30 and Saturday 9:00 to 14:00, two minutes from Southgate station on the Piccadilly line. From SW14 the journey is long, roughly an hour and a half by car around the North Circular or South Western Railway into Waterloo and then the Northern and Piccadilly lines. Nearly all our Mortlake and Sheen customers choose a home visit instead. Bookings and drop-off queries: 020 8886 5030.
Repair work we take on
Laptop and MacBook screen replacement, battery swaps, keyboard and trackpad repairs, spill damage, drive-to-SSD upgrades, memory upgrades, data recovery, virus removal, Windows and macOS reinstalls, Wi-Fi mesh systems, smart doorbells and heating controls, printer setup, console repairs and custom gaming PC builds.
Nearby postcodes
SW13 (Barnes), SW15 (Putney and Roehampton), TW9 (Richmond and Kew), TW10 (Richmond Hill and Ham), W4 (Chiswick) and KT2 (Kingston).
Frequently asked questions
It is not, as that covers 5 miles around Southgate. We quote a small collection fee or simply pick the device up during a visit.
Yes. Saturday appointments are available in SW14, and we answer WhatsApp outside normal hours.
We do, built to your budget and delivered set up and tested.
Frequently, yes. Stop using it and call us; clicking drives need careful handling to get the data back.
Card, bank transfer or cash once the work is done and you are happy with it.
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