If something has gone wrong with your computer in NW2, Fix It London can usually have an engineer with you today. We look after Cricklewood, Dollis Hill, Childs Hill and the Brent Cross side of Golders Green, plus the north end of Willesden Green and Neasden. From a frozen iMac above a shop on Cricklewood Broadway to patchy broadband in a Dollis Hill semi, we fix it on the spot where we can and bring a spare laptop when we can’t.
Before purchasing this service, we recommend contacting us first to confirm availability for your preferred date and time.This helps speed up the booking process and avoids unnecessary delays, such as issuing refunds if no technician is available at your chosen slot. Once you speak with our booking team, they can also take payment over the phone. Alternatively, you may choose to pay via bank transfer or cash in person.
Our Same-Day Home & Office IT Visit brings an experienced technician to your home or office in NW2, including Cricklewood, Neasden, Brent Cross.
We quickly sort out laptop, PC, Wi-Fi, printer and smart home problems on the spot, so you’re back up and running without leaving your home or office.
What you get:
A same-day or next-day visit across NW2 — Cricklewood, Neasden, Brent Cross
Diagnosis and repair of hardware and software faults
Virus removal, data transfer and new device setup
Wi-Fi and home network fixes
Smart home and printer troubleshooting
For businesses:
On-site IT support for offices, shops, hotels, restaurants and estate agencies
Wi-Fi, network, printer and card machine troubleshooting
New staff PC and laptop setup
Microsoft 365, Outlook and email problems
Same price as a home visit, with no business surcharge
Why it’s better:
Minimum 12-month warranty on any parts fitted during your visit
Free loan laptop or PC while we wait for parts, so you can keep working or studying
A local London technician who comes to you — no need to travel
Clear, transparent pricing with no hidden fees
Honest advice on repairs, upgrades and replacements
Same-day availability for urgent issues
Trusted by homes and small businesses across Cricklewood
Covering Cricklewood, Neasden, Brent Cross and the wider NW2 area. Book your home or office visit with Fix It London today.
Cricklewood, Dollis Hill, Childs Hill, Brent Cross, Golders Green (west), Willesden Green (north), Neasden (north) and the Gladstone Park area.
What NW2 customers call us about
NW2 mixes 1930s semis with newer flats around Brent Cross, and the problems differ. In the older houses it’s dead Wi-Fi zones, ageing desktops and printers that stopped working after a Windows update. In the newer blocks it’s dropped laptops, coffee spills, smart TVs and doorbells that won’t join the network, and phones that need data rescued before an upgrade. Fake “Microsoft support” scams come up regularly too.
Home and office visits
We work around your day, with slots from 9am into the evening and Saturday mornings. Everything is diagnosed and priced before any repair begins, and repairs carry a 12-month guarantee on parts and labour. If a job needs workshop time, we take the device with us and return it when it’s done.
IT support for NW2 businesses
Cricklewood Broadway and the units around Brent Cross and Staples Corner are home to hundreds of independent shops, cafés, trade suppliers and small offices. We give them an alternative to an in-house IT department: Microsoft 365 migration, cloud backup, secure Wi-Fi, networking, PC and Mac maintenance, and fixed-price monthly support agreements.
Getting to our Southgate workshop
You’re welcome to drop a device at our workshop inside the Post Office, 64 Chase Side, Southgate N14 5PA (Mon–Fri 9:00–17:30, Sat 9:00–14:00). From Staples Corner it’s a straight run east along the A406 North Circular, usually under half an hour outside rush hour. By tube, take the Northern line from Brent Cross or Golders Green to King’s Cross and change to the Piccadilly line for Southgate; the shop is two minutes from the station. Or ring us and we’ll arrange collection.
Services in NW2
Laptop screen and hinge repair, MacBook battery and keyboard replacement, water-damage cleaning, hard drive to SSD upgrades, data recovery, virus removal, operating system reinstalls, Wi-Fi extenders and mesh systems, printer and scanner setup, smart home devices, games console repairs (PS5, Xbox, Switch) and new computer setup with data transfer.
Nearby areas we also serve
NW10 (Willesden and Harlesden), NW6 (Kilburn and West Hampstead), NW11 (Golders Green and Hampstead Garden Suburb), NW4 (Hendon), NW3 (Hampstead) and HA9 (Wembley).
Frequently asked questions
Same-day visits are available most weekdays. Book by phone on 020 8886 5030 or via WhatsApp outside office hours.
No. Diagnosis is included in the visit and you’ll get a fixed price before we start the repair.
Almost always. Even if the laptop itself isn’t worth repairing, we can remove the drive and copy your documents and photos to a new machine or external drive.
Free collection covers 5 miles around our Southgate workshop, so NW2 sits just outside it. We’ll quote a small collection fee, or collect the device as part of a home visit at no extra charge.
Yes. We install routers, mesh systems and wired connections, and we’ll secure the network properly before we leave.
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