From the Victorian terraces behind Penge High Street to the newer flats along Croydon Road, Fix It London provides same-day IT support and computer repair across SE20. We cover Penge, Anerley, Kent House and the western fringe of Beckenham. If a laptop has gone blank the night before an exam, or the home office in an Anerley semi has lost its connection mid-morning, one call brings an engineer to you, often within hours.
Before purchasing this service, we recommend contacting us first to confirm availability for your preferred date and time.This helps speed up the booking process and avoids unnecessary delays, such as issuing refunds if no technician is available at your chosen slot. Once you speak with our booking team, they can also take payment over the phone. Alternatively, you may choose to pay via bank transfer or cash in person.
Our Same-Day Home & Office IT Visit brings an experienced technician to your home or office in SE20, including Penge, Anerley, Crystal Palace.
We quickly sort out laptop, PC, Wi-Fi, printer and smart home problems on the spot, so you’re back up and running without leaving your home or office.
What you get:
A same-day or next-day visit across SE20 — Penge, Anerley, Crystal Palace
Diagnosis and repair of hardware and software faults
Virus removal, data transfer and new device setup
Wi-Fi and home network fixes
Smart home and printer troubleshooting
For businesses:
On-site IT support for offices, shops, hotels, restaurants and estate agencies
Wi-Fi, network, printer and card machine troubleshooting
New staff PC and laptop setup
Microsoft 365, Outlook and email problems
Same price as a home visit, with no business surcharge
Why it’s better:
Minimum 12-month warranty on any parts fitted during your visit
Free loan laptop or PC while we wait for parts, so you can keep working or studying
A local London technician who comes to you — no need to travel
Clear, transparent pricing with no hidden fees
Honest advice on repairs, upgrades and replacements
Same-day availability for urgent issues
Trusted by homes and small businesses across Penge
Covering Penge, Anerley, Crystal Palace and the wider SE20 area. Book your home or office visit with Fix It London today.
Penge, Anerley, Kent House, the Crystal Palace Park side of Thicket Road, Penge East, Elmers End borders and the streets towards Clock House.
Problems that keep coming up in Penge
A lot of SE20 housing was built before the First World War, and thick brick walls play havoc with Wi-Fi, so router and mesh work is a weekly task for us here. Families bring us laptops with cracked screens and dead batteries, and home workers call about machines that have slowed to a crawl or started showing ransom warnings. Towards Kent House the housing is more inter-war, with desktop PCs that need an SSD to feel usable again and printers that mysteriously went offline.
Booking an engineer at home
We offer appointments through the working day, early evenings and Saturday mornings. You get a diagnosis and an agreed price before the repair starts, and nothing is added later. If the fault needs workshop equipment, you borrow one of our laptops. Parts and labour carry a 12-month warranty.
IT for SE20 businesses
Penge High Street, Maple Road and the Anerley Road parade are full of cafés, salons, estate agents, pharmacies and small professional offices. We provide Microsoft 365 and shared mailboxes, secure guest and staff Wi-Fi, card terminals and printers that stay online, nightly backups, and a monthly support agreement so there is always someone to ring.
Southgate workshop and how to get there
If you prefer to bring a device to us, the workshop is inside the Post Office at 64 Chase Side, Southgate N14 5PA, open Monday to Friday 9:00 to 17:30 and Saturday until 14:00. From Penge the journey crosses London: Southeastern from Penge East to Victoria or Southern from Penge West to London Bridge, then the Underground to King’s Cross and the Piccadilly line to Southgate, around an hour and a quarter. Driving is about an hour outside rush hour. Almost every SE20 customer books a home visit.
Repairs we carry out in SE20
Wi-Fi mesh installation, laptop screen replacement, MacBook battery and keyboard replacement, liquid damage cleaning, SSD and RAM upgrades, data recovery from failed drives, virus removal, macOS and Windows reinstalls, printer and scanner setup, smart home device setup, Xbox and PS5 repairs, custom gaming PC builds and remote support.
Surrounding postcodes
SE19 (Crystal Palace and Upper Norwood), SE26 (Sydenham), SE25 (South Norwood), BR3 (Beckenham) and SE6 (Catford and Bellingham).
Frequently asked questions
Normally yes for calls received before midday on 020 8886 5030. WhatsApp is available outside opening hours.
Unfortunately not. Our free collection zone is five miles around Southgate, so for Penge we fix at your home or quote a small fee to collect and return.
Often yes. An SSD and extra memory can make a ten-year-old PC feel new for a fraction of the cost, and we will tell you honestly if it is not worth it.
We back it up before any work that could affect it, and we never wipe a machine without your agreement.
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