From the Georgian houses around Richmond Green to the Edwardian terraces of Kew and the quieter streets of North Sheen, TW9 is full of people who work from home and cannot afford a day without a computer. Fix It London offers same-day repair and IT support throughout the postcode, whether that is a translator in Kew whose MacBook will not wake, a shop on George Street whose till PC has frozen, or a retired couple near Kew Gardens station phoned by a fake “Microsoft” technician.
Before purchasing this service, we recommend contacting us first to confirm availability for your preferred date and time.This helps speed up the booking process and avoids unnecessary delays, such as issuing refunds if no technician is available at your chosen slot. Once you speak with our booking team, they can also take payment over the phone. Alternatively, you may choose to pay via bank transfer or cash in person.
Our Same-Day Home & Office IT Visit brings an experienced technician to your home or office in TW9, including Richmond, Kew, North Sheen.
We quickly sort out laptop, PC, Wi-Fi, printer and smart home problems on the spot, so you’re back up and running without leaving your home or office.
What you get:
A same-day or next-day visit across TW9 — Richmond, Kew, North Sheen
Diagnosis and repair of hardware and software faults
Virus removal, data transfer and new device setup
Wi-Fi and home network fixes
Smart home and printer troubleshooting
For businesses:
On-site IT support for offices, shops, hotels, restaurants and estate agencies
Wi-Fi, network, printer and card machine troubleshooting
New staff PC and laptop setup
Microsoft 365, Outlook and email problems
Same price as a home visit, with no business surcharge
Why it’s better:
Minimum 12-month warranty on any parts fitted during your visit
Free loan laptop or PC while we wait for parts, so you can keep working or studying
A local London technician who comes to you — no need to travel
Clear, transparent pricing with no hidden fees
Honest advice on repairs, upgrades and replacements
Same-day availability for urgent issues
Trusted by homes and small businesses across Richmond
Covering Richmond, Kew, North Sheen and the wider TW9 area. Book your home or office visit with Fix It London today.
Richmond town centre, Richmond Green and the riverside, Kew and Kew Green, Kew Gardens village, North Sheen and the roads around Manor Road.
Common faults in Richmond and Kew
Period houses with solid brick walls make Wi-Fi a struggle, so we install a lot of mesh systems across three or four floors. We also see MacBooks with worn batteries and failing keyboards, laptops dropped on the commute, painfully slow iMacs, photo libraries stranded on an old external drive, printers that will not join a new router, and the aftermath of phone scams where remote-access software has been left running.
Visits to your home
Weekday, evening and Saturday appointments are available. We diagnose first, give you a firm price, and only then start work. If a repair cannot be completed in one go we take the machine away and leave a spare laptop. Parts and labour are guaranteed for twelve months.
Business support in Richmond
Richmond town centre, George Street, the Quadrant and the small offices around Kew Road and Kew Retail Park are home to estate agents, solicitors, galleries, cafés and consultancies. We help them with Microsoft 365, backups, secure Wi-Fi, point-of-sale and printing problems, and support contracts that give a small team someone to ring the moment something breaks.
Our Southgate base
Our workshop is inside the Post Office at 64 Chase Side, Southgate, N14 5PA, open Monday to Friday 9:00 to 17:30 and Saturday 9:00 to 14:00. Richmond is on the far side of London, so almost every TW9 customer books a visit. To drop a device in, take the District line from Richmond or Kew Gardens to Hammersmith and change to the Piccadilly line for Southgate, around an hour and a quarter; the shop is two minutes from the station. By car, expect an hour or more via the A316, A4 and North Circular.
Repairs available in TW9
MacBook and laptop screen replacement, battery and keyboard replacement, liquid damage cleaning, SSD and memory upgrades, data recovery, scam clean-up and security checks, Windows and macOS reinstalls, Wi-Fi mesh, printer setup, smart home troubleshooting, games console repair and new device setup.
Nearby areas we serve
TW10 (Richmond Hill, Ham and Petersham), TW1 (Twickenham and St Margarets), SW14 (East Sheen and Mortlake), TW8 (Brentford), W4 (Chiswick) and SW13 (Barnes).
Frequently asked questions
Yes. Screens, batteries, keyboards and software faults are usually done on the spot; anything longer goes to the workshop and we leave a loan laptop.
Call us the same day. We remove the remote-access software, check for anything left behind and change your passwords.
No, TW9 is well beyond our five-mile zone. We take the device away during a home visit or quote a small fee for a separate collection.
No. We back up your data before reinstalling and restore it afterwards, along with your printers and settings.
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