East Soho and Chinatown make up W1D, a dense grid of restaurants, bars, post-production houses and theatres with flats stacked above, and Fix It London provides same-day computer repair and IT support throughout it. A reservations tablet that will not sync on Gerrard Street an hour before service, a colourist’s Mac freezing on Dean Street, or a flat on Soho Square where the laptop screen has shattered: these are the calls we get, and we answer them in person.
Before purchasing this service, we recommend contacting us first to confirm availability for your preferred date and time.This helps speed up the booking process and avoids unnecessary delays, such as issuing refunds if no technician is available at your chosen slot. Once you speak with our booking team, they can also take payment over the phone. Alternatively, you may choose to pay via bank transfer or cash in person.
Our Same-Day Home & Office IT Visit brings an experienced technician to your home or office in W1D, including Soho, Covent Garden, Leicester Square.
We quickly sort out laptop, PC, Wi-Fi, printer and smart home problems on the spot, so you’re back up and running without leaving your home or office.
What you get:
A same-day or next-day visit across W1D — Soho, Covent Garden, Leicester Square
Diagnosis and repair of hardware and software faults
Virus removal, data transfer and new device setup
Wi-Fi and home network fixes
Smart home and printer troubleshooting
For businesses:
On-site IT support for offices, shops, hotels, restaurants and estate agencies
Wi-Fi, network, printer and card machine troubleshooting
New staff PC and laptop setup
Microsoft 365, Outlook and email problems
Same price as a home visit, with no business surcharge
Why it’s better:
Minimum 12-month warranty on any parts fitted during your visit
Free loan laptop or PC while we wait for parts, so you can keep working or studying
A local London technician who comes to you — no need to travel
Clear, transparent pricing with no hidden fees
Honest advice on repairs, upgrades and replacements
Same-day availability for urgent issues
Trusted by homes and small businesses across Soho
Covering Soho, Covent Garden, Leicester Square and the wider W1D area. Book your home or office visit with Fix It London today.
Dean Street, Frith Street, Greek Street, Old Compton Street, Soho Square, the southern half of Wardour Street, Shaftesbury Avenue, Gerrard Street, Lisle Street, Rupert Street and the lanes of Chinatown.
Faults we see most in Soho
W1D’s restaurants call us about card machines, ordering tablets, kitchen printers and booking systems that have dropped off the Wi-Fi. The film, sound and advertising studios on Dean Street and Wardour Street bring us MacBook Pros with failed batteries, external drives that will not mount and urgent data recovery. Residents in the older flats above want faster Wi-Fi, a laptop that no longer boots or help after a scam call.
Home and studio visits
Soho hours are not office hours, so we offer evening and Saturday slots alongside daytime bookings. The engineer diagnoses on site, quotes a fixed price and gets on with the repair where possible. If the device has to come back to the workshop, you keep a spare laptop until it is returned. Every repair carries a 12-month warranty.
Business support for restaurants and studios
Our W1D business customers range from family-run restaurants in Chinatown to small production companies and agencies on Greek Street and Frith Street. For them we handle secure guest and staff Wi-Fi, point-of-sale networking, Microsoft 365 and Google Workspace setup, shared storage for large media files, backup routines and a fixed-fee support contract so there is always someone to call.
Reaching the Southgate workshop
If you would rather drop a device in, our workshop is inside the Post Office at 64 Chase Side, Southgate N14 5PA, open Monday to Friday 9:00 to 17:30 and Saturday 9:00 to 14:00. From W1D the Piccadilly line runs direct from Leicester Square to Southgate in about half an hour, and the shop is two minutes from the station. Because Southgate is well outside the West End, most Soho customers choose a visit instead.
What we repair in W1D
Data recovery from failed SSDs and external drives, MacBook Pro battery and keyboard replacement, laptop screens, liquid damage from spilled drinks, Windows and macOS reinstalls, virus and malware removal, Wi-Fi mesh for restaurants and multi-floor flats, printer setup, tablet and point-of-sale troubleshooting, and new Mac or PC setup with data moved across.
Postcodes around W1D
W1F (Soho west and Carnaby Street), WC2H (Covent Garden and Leicester Square), W1B (Regent Street and Piccadilly Circus), W1T (Fitzrovia), WC1 (Bloomsbury) and SW1Y (St James’s).
Frequently asked questions
Yes. Late afternoon visits are popular with our Soho restaurant customers, and we can also come in the morning before opening.
Call us straight away on 020 8886 5030. Drive recovery is time-sensitive and we will prioritise it.
Is there free collection from Soho?
Yes. A mesh system with separate networks for guests, staff and the home upstairs is a common job for us.
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